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Shipping & Refund Policy - Terms & Conditions

            

  • To initiate an exchange, please contact our customer service team at teamclapbackk@gmail.com within 3 days of receiving the item. 

  • Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.

  • We reserve the right to not accept a return if; 

  • (1) the product/s are returned after use

  • (2) the products are damaged

  • The exchange once confirmed has to be shipped by the customer with the tracking ID sent to us on teamclapbackk@gmail.com on the same email thread. 

  • Once we receive the returned item, we will process the exchange within 10-12 business days. 

  • If you have received a defective product, share images at teamclapbackk@gmail.com or call us on +91 88797 09169 and we will get back to you within 24 hours

  • Exchange can be done on the same product for the size only once.

  • Exchanges are subject to availability, and we cannot guarantee that the size you need will be in stock. If the size you need is not available, we will issue you a store credit. The store credit is valid till 1 month from the date of issue. 

 

CANCELLATION AND REFUND 

 

  • Cancellation and refund is not possible against any orders. 

  • No return & exchange in "Made to order" garment.

 

STANDARD DELIVERY

  • Orders ship within 10-12 Days for T-shirt

  • 10-12 Days for all other garments.

  • As we do not have our own delivery service we rely on delivery partners like BlueDart, Delhivery, DTDC, etc
    In case of an exchange; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for one way charge i.e ₹100 (Which will be credited back to the customer’s store wallet after product quality check is completed).

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We hope this policy helps you shop with confidence at Clapbackk.in. If you have any questions or concerns, please don't hesitate to reach out to our customer service 

team for assistance.

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(* This T&C is with/above our main T&C Page. We reserve the right to change our T&C at any given time.)

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